A Very Good Week In Healthcare Thought: Four Developments To Feel Good About

While many have questioned the relevance of individual metrics, or the wisdom of insisting on particular process metrics, Gardner is actually making a different, and I think even more important point here: you can’t look at individual metrics in a vacuum. There’s an opportunity cost each time we’re compelled to comply with specific metrics, and so even if each of these metrics individually makes sense, there’s an interaction effect, and collectively, something is lost. - Source      

A Very Good Week In Healthcare Thought: Four Developments To Feel Good About