This text line is helping teens talk about mental health without saying a word

“He won’t stop raping me. He told me not to tell anyone.”

In August 2011, teen-focused social change organization DoSomething.org received this startling text message. It wasn’t rare for the nonprofit to receive replies unrelated to the social causes it highlighted through its mobile platform — teens often looked to talk about issues such as bullying, questioning sexuality and substance abuse. But this text’s raw honesty was particularly jarring.

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After one of DoSomething’s digital engagement managers hesitated to answer, another message came through from the same number about an hour later: “R U there?” …

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This text line is helping teens talk about mental health without saying a word