The best airlines are like Rick Astley: They’re never going to give you up, never going to let you down — and they’re definitely never going to run around and desert your claims.
But in August alone, passengers filed 2,205 complaints were filed against airlines. The top complaints — unsurprisingly — were about flight problems including cancellations, delays and missed connections, and baggage.
AirHelp, a startup that helps collect compensation for airline customers, released an infographic on Tuesday, giving airlines a score based on their helpfulness in trying times.
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How airlines rank when it comes to making up for bad service
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